FREQUENTLY ASKED QUESTIONS

What is the return policy?

• All sales are final. We do not accept returns or exchanges and don’t give refunds.

  By placing an order, you agree to our Return & Replacement Policy.
  

Are any of the purchases Final Sale?

• Yes, all purchases are final sale.

When will I get my order?

At Your Friend Yoly, we carefully prepare every order to ensure it reaches you safely.

• Processing Time: Most orders are processed within 1-3 business days

Shipping & Delivery

• We offer standard shipping, which typically takes 3-7 business days once your order has been shipped. You’ll receive a confirmation email with tracking information so you can track your package.
  
• While we take every precaution, we are not responsible for delays or missing packages once they have been shipped
  

Free Shipping on all orders $35 and up